We collect information you voluntarily provide through our contact, quote, and consultation forms. This includes your full name, phone number, email address, state of residence, coverage interests, and any additional notes you choose to share. We may also collect basic interaction data from this website — such as the pages you visit and how you navigate — through standard analytics tools that do not identify you individually. When you schedule a consultation, our scheduling provider collects your name and contact details to facilitate the booking. When you submit a form through our Agent CRM integration, your information is transmitted securely to our customer relationship management platform.
How we use your information
We use your information to respond to your inquiries, provide personalized insurance quotes and plan comparisons, schedule and confirm consultations, deliver ongoing client support after enrollment, and send enrollment reminders or service updates when you opt in. We may also use aggregated, de-identified data to improve our website and services. We do not use your information for automated decision-making or profiling beyond matching your stated needs to relevant plan options.
How we share your information
We share your information only as necessary to provide the services you request. This includes sharing relevant details with insurance carriers to obtain quotes and plan details on your behalf, with our customer relationship management platform to manage your inquiries and follow-ups, and with our scheduling provider to facilitate appointments. We do not sell, rent, or trade your personal information to third parties. We may disclose information when required by law, court order, or to protect our rights.
Cookies & tracking
This website uses standard cookies and similar technologies to ensure proper functionality and to analyze site usage through analytics tools. These cookies do not contain personally identifiable information. You may configure your browser to reject cookies; however, some features of this website may not function properly without them. We do not currently use advertising cookies or retargeting pixels.
Data retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, maintain ongoing client relationships, and comply with applicable legal and regulatory obligations. Client records related to insurance transactions are retained in accordance with state insurance recordkeeping requirements. If you request deletion of your information, we will honor that request to the extent permitted by these obligations.
How we protect your information
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. Access to your information is limited to authorized staff and trusted service providers — such as our CRM and scheduling tools — who need it to serve you. Data transmitted between you and our service providers is encrypted in transit where supported by the platform.
Your rights & choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us directly. You may opt out of receiving promotional or service-related text messages at any time by replying STOP. Depending on your state of residence, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA). We will not discriminate against you for exercising any of these rights.
Children's privacy
Our services are directed at adults seeking insurance guidance. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently received such information, please contact us so we may promptly delete it.
Third-party services
This website integrates with third-party platforms to deliver our services — including an Agent CRM form, a Calendly scheduling widget, and standard web analytics. Each of these platforms maintains its own privacy policy governing the data it processes on our behalf. We encourage you to review the privacy policies of any service provider you interact with directly.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated by updating the effective date and, where appropriate, through a notice on this website. Continued use of our services after such updates constitutes acceptance of the revised policy.
Contact
For privacy questions, data access requests, or to exercise your rights under this policy, contact us at info@wulfduck.com or call (774) 392-7246. We respond to all privacy inquiries promptly.
Have a privacy question?
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